211 Finger Lakes Region, NY

What is 2-1-1?
This free, confidential three digit phone number, available 24 hours a day, everyday, connects you to a local call center with specialists trained to provide you information and referrals to human services that best address your needs.
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Need Help Now?
Trained call counselors help you find answers to non-emergency questions by directing you to the most appropriate service providers for your needs. 2-1-1 offers referrals for emergency food, shelter, clothing, crisis counseling, substance abuse issues, employment, financial and legal issues, physical and mental health needs, and more. If you need help, just ask! Call 2-1-1 or 1-877-FLNY2-1-1 (1-877-356-9211), accessible 24 hours a day, seven days a week, including holidays, with Spanish-speaking call counselors and Language Line Translation Services available.

Help Yourself
If you'd like to search our database of services available in the community, begin your search by selecting a category from the list of links below.

Local 2-1-1 Call Center Celebrates Second Anniversary Of Becoming New York State's First 2-1-1 Program: National Media Event Commemorates 2-1-1 Day
February 12, 2007 — Two years and almost 45,000 telephone calls later, the 2-1-1 program in the Greater Rochester and Finger Lakes region has become a vital community resource for people who need help but don’t know where to turn. Read more...

New York State Funding Will Enhance Information and Referral Services Across New York State: Honorable Susan V. John Recognized for Support and Advocacy of 2-1-1 Initiative

Local 2-1-1 Call Center Celebrates One-Year Anniversary of Becoming New York State's First 2-1-1 Program

Up-to-Date Information on 2-1-1 Availability in the Finger Lakes Region, NY