Contact Us

For information and referrals to human service agencies and programs, call 2-1-1 or 1-877-FLNY211 (1-877-356-9211), submit a request online, or use our "Chat Live" program by clicking the link on the right side of the screen.

Please submit comments and feedback about this site, including technical problems you incur, through our online form.  Please be as specific as possible. We use this feedback to continuously improve both the content and usability of the 2-1-1 Finger Lakes Region, NY website.  We welcome your thoughts, and look forward to hearing from our users.

To add or update information in our 2-1-1 Finger Lakes Region, NY Resource Database, please submit your request using our online Add/Update 2-1-1 Database Information Form.  Alternatively, you may send the requested changes or additions to the following address:

2-1-1/LIFE LINE, Resource Office

ABVI-Goodwill

1 Mt. Hope Avenue

Rochester, NY  14620

For 2-1-1 literature requests, send an email to LitRequests@211fingerlakes.org.  Please indicate the quantity and type of information you would like to receive, your name, your address, and a phone number we can use to contact you, if we have any questions.  Additionally, you may send your requests to the following address:

2-1-1/LIFE LINE

ABVI-Goodwill

1 Mt. Hope Avenue

Rochester, NY  14620

For information regarding publications generated from data in the 2-1-1 Finger Lakes Region, NY Resource Database, such as mailing labels or directories, please submit your request using our online Information Request Form, or send your request to the following address:

Operations Manager

2-1-1/LIFE LINE

ABVI-Goodwill

1 Mt. Hope Avenue

Rochester, NY  14620