What is 2-1-1?
This free, confidential three digit phone number, available 24 hours a day, everyday, connects you to a local call center with specialists trained to provide you information and referrals to human services that best address your needs.
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Regional Information
Select your area 2-1-1/LIFE LINE, A Program of ABVI-Goodwill Human Services Coalition: Ithaca, Tompkins County, NY The Institute for Human Services, Inc.: Bath, Steuben County, NY
Need Help Now? Call 2-1-1.
Trained call counselors help you find answers to non-emergency questions by directing you to the most appropriate service providers for your needs. 2-1-1 offers referrals for emergency food, shelter, clothing, crisis counseling, substance abuse issues, employment, financial and legal issues, physical and mental health needs, and more. If you need help, just ask! Call 2-1-1 or 1-877-FLNY2-1-1 (1-877-356-9211), accessible 24 hours a day, seven days a week, including holidays, with Spanish-speaking call counselors and Language Line Translation Services available.


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2-1-1/LIFE LINE, hub site for the 2-1-1 Finger Lakes region is one of two crisis center's responding to suicidal Facebook users through a partnership between Facebook and the National Suicide Prevention Lifeline. Read More Here

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2-1-1/LIFE LINE, a program of ABVI-Goodwill
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